Policies
| Soft Treats |
| Soft treats are shipped frozen in thermal envelopes. Once received, put the treats you don't foresee consuming within 7 days in your fridge to stay fresher, longer since they do not have preservatives. Once ready, you can put in your fridge to thaw or give to your pup frozen to enjoy. |
| Refunds/Exchanges |
| Due to the nature of our product no refunds or exchange are allowed. However if an issue arises please contact us as soon as possible at doggydelimi@gmail.com |
| Shipping |
| Items are shipped from West Bloomfield, Michigan via USPS same day or next day depending on time ordered, unless it is a weekend. Orders of $50+ are shipped priority. |